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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3732 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 138407 Views
  • 243 replies
  • 11 kudos

Which way do you orient your Nest Protect?

There is a tiny green LED on one direction of the unit. The vents are also in the same direction.Initially, I figured I would point the green LED in the direction of North. Then I decided that I would point them in the direction of the fire evacuatio...

Other users are right; Google doesnt care after you buy!

SO I bought into the whole smart home thing almost a decade ago and was an early adopter of Google Nest products and I now regret spending the money! I needed to buy 120v power connector cables for 3 Nest Protect Wired Smoke / CO2 Detectors that were...

MB5 by Community Member
  • 420 Views
  • 0 replies
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Nest Detect light is off

My Nest Detect won't light up, I have replaced battery and tried to factory reset by holding the button down for >15s but no lights came on.

Cannot include a family member to my home accounts

I just got the Google Nest thermostat, everything works fine from my phone but when I try to include a family member to my home account the person receives the mail notification and when when accepted it shows a message “Cannot join family”Please hel...

Hugo001 by Community Member
  • 369 Views
  • 0 replies
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Nest Protect flashing yellow light

Carbon Monoxide alarm went off, everything clear but all sensors still blinking yellow light. How do I reset system or get alarms throughout the house to stop blinking yellow?

Roger3 by Community Member
  • 1270 Views
  • 2 replies
  • 0 kudos

Chirping despite new batteries

Unit is less than 6 months old and started chirping once per minute with NO light. I replaced the batteries and it was fine for 4-5 days, then started chirping again. I have 8 other units and they’re all fine… any suggestions?

Nest Protect false alarms

Middle of the day we got four or five false alarms in about 20 minutes on our downstairs Nest Protect saying there was smoke. There definitely was not any smoke and we opened all the doors and windows just to make sure fresh air was getting in. It is...

MiHe by Community Member
  • 831 Views
  • 2 replies
  • 1 kudos

Resolved! Using Nest Protect with a Ring Alarm System's listener or Echo device

Does anyone have experience setting up a Ring Alarm System with Nest Protects? You can have an Echo speaker or purchase a "listener" to monitor for alarm sounds. How did you set up the listener, particularly testing the Protect with the listener? Do ...

PaulQ by Community Member
  • 8477 Views
  • 11 replies
  • 0 kudos

Nest protect mounting plate

How does one get replacement nest protect mounting plates. I have 3 that were never mounted, 1 broke in the process of trying to mount it and now I can’t find the other 2.

DianaC84 by Community Member
  • 442 Views
  • 0 replies
  • 0 kudos

Nest smoke alarms

Hi is possible to have the nest smoke alarms on two iPhones?

Puss by Community Member
  • 554 Views
  • 1 replies
  • 1 kudos
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