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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3888 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 143623 Views
  • 243 replies
  • 11 kudos

Please develop Heat detector

Please develop an interconnected heat detector to comply with building regs in the UK!

Boro by • Community Member
  • 485 Views
  • 0 replies
  • 0 kudos

Need replacement back plate for nest protect

I just finished a chat session with google support and received the same answer as in previous threads. My 2 products are out of warranty so they will not "sell" me the mounting brackets I need. The other 3 we own are working great and really need to...

cmarieg by • Community Member
  • 463 Views
  • 0 replies
  • 0 kudos

Maximum amount of homes limit?

Restating another person's question, why are we limited to 5 homes on our account? I would like to add all my rental properties to one account.I own a lot of rental properties and I want to get notifications when a Nest Protect alarm is triggered. I ...

Jayhawker by • Community Member
  • 3390 Views
  • 9 replies
  • 9 kudos

Replace batteries

Message on smoke detector telling me to replace batteries but batteries are still good

OEO by • Community Member
  • 484 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Protect “steam check”

Is there a downside to enabling “Steam Check”, especially if the device is not near a bathroom shower?

Rick_F by • Community Member
  • 1381 Views
  • 1 replies
  • 0 kudos

battery life

I bought a house with Nest thermostat and smoke detectors, so I don't know much about them. For the first year I lived here all was fine, but now the batteries go dead in both of my smoke detectors about every 3 weeks to a month. In one of them, I ha...

JennyM by • Community Member
  • 516 Views
  • 0 replies
  • 0 kudos

Nest protect V2 keeps showing P013 error

I followed all error solving steps but the error P013 keeps coming. I don’t even get to the screen in which to select a WiFi network. Before the error is already there… thanks in advanceMarc

DeBles by • Community Member
  • 482 Views
  • 0 replies
  • 1 kudos
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