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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3724 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 138260 Views
  • 243 replies
  • 11 kudos

Maximum amount of homes limit?

Restating another person's question, why are we limited to 5 homes on our account? I would like to add all my rental properties to one account.I own a lot of rental properties and I want to get notifications when a Nest Protect alarm is triggered. I ...

Jayhawker by Community Member
  • 3180 Views
  • 9 replies
  • 9 kudos

Replace batteries

Message on smoke detector telling me to replace batteries but batteries are still good

OEO by Community Member
  • 456 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Protect “steam check”

Is there a downside to enabling “Steam Check”, especially if the device is not near a bathroom shower?

Rick_F by Community Member
  • 1326 Views
  • 1 replies
  • 0 kudos

battery life

I bought a house with Nest thermostat and smoke detectors, so I don't know much about them. For the first year I lived here all was fine, but now the batteries go dead in both of my smoke detectors about every 3 weeks to a month. In one of them, I ha...

JennyM by Community Member
  • 499 Views
  • 0 replies
  • 0 kudos

Nest protect V2 keeps showing P013 error

I followed all error solving steps but the error P013 keeps coming. I don’t even get to the screen in which to select a WiFi network. Before the error is already there… thanks in advanceMarc

DeBles by Community Member
  • 453 Views
  • 0 replies
  • 1 kudos

Nest Protect

I am having loads of trouble getting my 3 Nest Protect devices reconnected to my network. Not sure if they are Gen 1 or Gen 2. I have a nest thermostat as well. When I go through the setup in the app, it fails at the point where it shows the Thermost...

CAH1975 by Community Member
  • 768 Views
  • 2 replies
  • 0 kudos

Nest Protect back plate for Nest Protect

iIneed help getting a replacement backplate for a nest protect Gen 2. I have read some of the other threads re this issue and have run up against the same hurdles - out of warranty, won’t sell me a backplate, go to a retail store (who refer me back t...

bmoe1 by Community Member
  • 867 Views
  • 2 replies
  • 0 kudos

Nest Home report

I keep getting a email saying that my nest didn't check in. I keep testing and it still does not check in, What do I do. Wasted money!

ArtGal by Community Member
  • 360 Views
  • 0 replies
  • 0 kudos
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