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I cannot reset my password because i don't access to the email account registered with nest....

Mark76
Community Member

I cannot access the nest app because i have forgotten my password.

I also do not have access to the email account that is registered.

How can i change the email or reset the devices and register as new?

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

I'm afraid there is no way to do that. You'll need to login with a new account creating a new home, then factory reset your devices and set them up again in the new home.

View Recommended Answer in original post

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

I'm afraid there is no way to do that. You'll need to login with a new account creating a new home, then factory reset your devices and set them up again in the new home.