Joe Giglio Original Poster 8/16/21 My Nest Protect (Nov 2019) keeps going off with a smoke sensor p

[rgaila]

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 Original Poster: Joe Giglio 

I purchased 2 Nest Protects in Nov 2019.  One of them keeps going off to alert me to a smoke sensor problem.  I have tried cleaning and it is not in a room with a large amount of dust or humidity. I believe I should get a replacement under warranty since it is less that 2 years old. How do I do so, please?

[rgaila]

Hi Joe, 

Sorry to hear about your sensor issues! I can understand the frustration of having to hear a persisting smoke alarm, oof. 

I will make a case about your query. Be on the lookout for an email from Google Nest Support. 🙂 

Meanwhile, I will be locking and closing this thread. If you have any new questions for us, feel free to make a new thread. Thanks! 

-From Ai, Community Specialist.

[ooglenestcommun]

Hi