09-25-2022 10:23 PM
Hi there,
I'm missing a backplate/mounting bracket for the Nest Protect Gen 2 (mains wired). Please advise how I can obtain a replacement?
09-26-2022 01:31 AM
If under warranty, one of the admins here will point you in the right direction. If not, try ebay.
09-26-2022 02:04 AM
Hi, yes under warranty.
Is there any admin here who can help me out?
10-05-2022 03:28 PM
Hi folks,
@sunnyohmiego thanks for posting and apologies for the late reply. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Best,
Emerson
10-05-2022 04:13 PM
That's done, thanks.
10-06-2022 12:00 PM
Hello sunnyohmiego,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
Thanks,
Emerson