05-02-2023 05:00 PM
Have had Nest Protect for just under 2 years. Have taken apart and cleaned but still chirping. Local supplier said it only had a one year warranty. This is ridiculous for a product that says on it to replace 2029.
What should I do?
05-09-2023 10:16 AM
Hi kirihoney,
Thanks for reaching out to us, and I’m sorry to hear about the situation. I’d like to take a look at this for you.
What type of Nest Protect do you have? Also, please perform a Safety Checkup test on your Nest Protect by pressing the Nest button on a Protect. The blue light should turn on and it will speak to you, then when it says "Press to test", press the button a second time.
I’ll look forward to your response.
Best,
Zoe
05-12-2023 11:05 AM
Hi there,
I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
Thanks,
Zoe
05-13-2023 12:35 PM
Hello kirihoney,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
Regards,
Zoe
05-13-2023 11:17 PM
Hi there,