cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Bronze
  • 4461 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 153624 Views
  • 243 replies
  • 11 kudos

Chirping despite new batteries

Unit is less than 6 months old and started chirping once per minute with NO light. I replaced the batteries and it was fine for 4-5 days, then started chirping again. I have 8 other units and they’re all fine… any suggestions?

Nest Protect false alarms

Middle of the day we got four or five false alarms in about 20 minutes on our downstairs Nest Protect saying there was smoke. There definitely was not any smoke and we opened all the doors and windows just to make sure fresh air was getting in. It is...

MiHe by • Community Member
  • 971 Views
  • 2 replies
  • 1 kudos

Using Nest Protect with a Ring Alarm System's listener or Echo device

Does anyone have experience setting up a Ring Alarm System with Nest Protects? You can have an Echo speaker or purchase a "listener" to monitor for alarm sounds. How did you set up the listener, particularly testing the Protect with the listener? Do ...

PaulQ by • Community Member
  • 9693 Views
  • 11 replies
  • 0 kudos

Nest protect mounting plate

How does one get replacement nest protect mounting plates. I have 3 that were never mounted, 1 broke in the process of trying to mount it and now I can’t find the other 2.

DianaC84 by • Community Member
  • 487 Views
  • 0 replies
  • 0 kudos

Nest smoke alarms

Hi is possible to have the nest smoke alarms on two iPhones?

Puss by • Community Member
  • 645 Views
  • 1 replies
  • 1 kudos

"Nest" Cam and the Nest App

I'm the latest dummy to have gone out and bought three "Nest" cameras and three Nest Protects to cover my home, only to find that the Nest App is incompatible with my "Nest" cameras, and my Nest Protects are incompatible with Google Home. I've now di...

Nestdummy by • Community Member
  • 1125 Views
  • 3 replies
  • 0 kudos

Split Spectrum Sensor vs Ionization sensor

Does the Split Spectrum Sensor in Nest Protect 2nd Generation Smoke and CO Alarms detect fast flaming fires as quickly as Ionization Smoke Alarms? (Ionization Smoke Alarms - which is a type of smoke alarm that is manufactured and sold the most, and t...

safety-kd by • Community Member
  • 2863 Views
  • 5 replies
  • 0 kudos

Can't connect Next Protect to new Wifi

I have 3 Next Protect detectors, I have two Gen 1 and one Gen 2. I just recently switched to AT&T fiber internet connectivity. I have a TP-Link mesh with a 2.4 and 5.0 broadcast. I have been able to reconnect my other Nest Products (thermostat & came...

UXDiva by • Community Member
  • 1197 Views
  • 2 replies
  • 0 kudos

Google Nest protect 2nd gen

Hi. I have misplaced my backplate for my nest protect Gen 2. Is there a place I can get these? Thank you!

Power out every day on nest protect?

I recently installed a nest protect, to replace an old smoke detector, and when I look at the history on the nest app, it shows me that the power has been out every single day for months. I know that the power hasn't actually been out, does this mean...

Mattsallen by • Community Member
  • 1846 Views
  • 2 replies
  • 2 kudos
to vote