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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2283 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 126786 Views
  • 243 replies
  • 11 kudos

won’t connect to wifi

My thermostat was fine for about a 6months It has had no use since turning off the heating in the spring but now I want to use it, it can’t connect to my Wi-fi network. I’ve tried all options on Nest help pages including network reset, manually typin...

lyndra79 by • Community Member
  • 451 Views
  • 0 replies
  • 0 kudos

Can You use the nest protect with non nest units.

Can you use a nest protect inline with non nest smoke detectors? If I have 5 kitte smoke detectors wired in my house and I want to install a nest protect will it work with the other units?

Hughski by • Community Member
  • 480 Views
  • 1 replies
  • 0 kudos

Nest protects, maximum number

Hi, is there any limit to the number of Nest Protects that can be connected to each other? and if there is how many?

AlexMull by • Community Member
  • 1533 Views
  • 4 replies
  • 1 kudos

Google wifi

Hi I would like to enquire do I need to re set up Google wifi once I get new phone

Hesh by • Community Member
  • 1224 Views
  • 5 replies
  • 0 kudos

Lost ceiling mount for Nest Protect 2

Hi. I am remodeling our house and lost the ceiling mount for a Nest Protect 2 (battery operated). Any idea how I can get a replacement? Thanks

RBrooke by • Community Member
  • 618 Views
  • 1 replies
  • 0 kudos

Google Nest Smoke Alarms not visible on App

Hello, My home lost power due to a weather related power outage. Power was been restored about 1 hour ago but I cannot see any information on my smoke alarms when I log into Google Nest. I know my WiFi is working as I can log into other apps and I ca...

Change wifi

Changed my Internet provider so have new wifi name and password. Have spend my whole Sunday afternoon trying to connect my 3 smoke detectors to the new wifi. I have now managed to disconnect one of my devices. I have uploaded to the latest app and fo...

Ciaran by • Community Member
  • 832 Views
  • 2 replies
  • 1 kudos
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