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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3784 Views
  • 0 replies
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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 141314 Views
  • 243 replies
  • 11 kudos

Heat Detector

Can you install a nest prtect in an attached garage? I know it has a heat sensor, but will it always go off because of CO2?Thanks

Dm44n by Community Member
  • 1196 Views
  • 2 replies
  • 0 kudos

Raise a Complaint (outstanding case since 23 December)

I would like to raise a complaint in relation to 6-############1517 raised on 23 December 2021. I have now contacted you twice regarding this issue, and you keep saying it's been looked into. On the twice before that I have contacted you, I think I m...

Tom5640 by Community Member
  • 1262 Views
  • 3 replies
  • 1 kudos

Phone alerts coming late/after alarm has cleared.

Does anyone know why alerts in the app are delayed and how to fix/avoid this? I just installed a new Nest Protect. Happened to have some kitchen smoke soon after. The alarm sounded, with no phone alert. I opened the app myself and it showed green whi...

costick by Community Member
  • 1608 Views
  • 3 replies
  • 0 kudos

Nest protect power connector

I have moved house and accidentally left behind the power plug/connector for both my Google Nest Protect alarms. Where can I purchase new connectors?

Nest Protect batteries overheating

Has anyone experienced having to change batteries every few months or overheating batteries? https://piunikaweb.com/2021/12/01/google-nest-protect-battery-overheating-draining-excessively-issue-arise/

DanCoco by Community Member
  • 4415 Views
  • 8 replies
  • 0 kudos

Nest Wont Connect P018 Error, but I have no other Nest Devices

Hello, I have been attempting to connect my Nest Protect to my wifi for the past 4 hours. I keep getting P018 which according to google means its an issue adding additional Nest Products. The problem is this is my first Nest product I am setting up s...

jutteal by Community Member
  • 917 Views
  • 1 replies
  • 0 kudos
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