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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4191 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 147089 Views
  • 243 replies
  • 11 kudos

Using Nest Protect with a Ring Alarm System's listener or Echo device

Does anyone have experience setting up a Ring Alarm System with Nest Protects? You can have an Echo speaker or purchase a "listener" to monitor for alarm sounds. How did you set up the listener, particularly testing the Protect with the listener? Do ...

PaulQ by • Community Member
  • 9098 Views
  • 11 replies
  • 0 kudos

Nest protect mounting plate

How does one get replacement nest protect mounting plates. I have 3 that were never mounted, 1 broke in the process of trying to mount it and now I can’t find the other 2.

DianaC84 by • Community Member
  • 468 Views
  • 0 replies
  • 0 kudos

Nest smoke alarms

Hi is possible to have the nest smoke alarms on two iPhones?

Puss by • Community Member
  • 615 Views
  • 1 replies
  • 1 kudos

"Nest" Cam and the Nest App

I'm the latest dummy to have gone out and bought three "Nest" cameras and three Nest Protects to cover my home, only to find that the Nest App is incompatible with my "Nest" cameras, and my Nest Protects are incompatible with Google Home. I've now di...

Nestdummy by • Community Member
  • 1081 Views
  • 3 replies
  • 0 kudos

Split Spectrum Sensor vs Ionization sensor

Does the Split Spectrum Sensor in Nest Protect 2nd Generation Smoke and CO Alarms detect fast flaming fires as quickly as Ionization Smoke Alarms? (Ionization Smoke Alarms - which is a type of smoke alarm that is manufactured and sold the most, and t...

safety-kd by • Community Member
  • 2657 Views
  • 5 replies
  • 0 kudos

Can't connect Next Protect to new Wifi

I have 3 Next Protect detectors, I have two Gen 1 and one Gen 2. I just recently switched to AT&T fiber internet connectivity. I have a TP-Link mesh with a 2.4 and 5.0 broadcast. I have been able to reconnect my other Nest Products (thermostat & came...

UXDiva by • Community Member
  • 1135 Views
  • 2 replies
  • 0 kudos

Google Nest protect 2nd gen

Hi. I have misplaced my backplate for my nest protect Gen 2. Is there a place I can get these? Thank you!

Power out every day on nest protect?

I recently installed a nest protect, to replace an old smoke detector, and when I look at the history on the nest app, it shows me that the power has been out every single day for months. I know that the power hasn't actually been out, does this mean...

Mattsallen by • Community Member
  • 1785 Views
  • 2 replies
  • 2 kudos

Connecting

I have nest protect in my house in CT and I have not installed nest protect in my house in CA. Whe I try to set up the CA unit it keeps going to the CT unit and does not seen to recognize the new one in CA. Do I need to somewhat separate these two?

PdeB by • Community Member
  • 391 Views
  • 0 replies
  • 0 kudos

Nest Protect and Alexa

Does the Nest Protect work with Alexa? I'm about to purchase our first Nest Protect but only if it works with Alexa. Thanks in advance!

ChrisF by • Community Member
  • 700 Views
  • 1 replies
  • 1 kudos
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