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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3303 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 129667 Views
  • 243 replies
  • 11 kudos

false alarm

One of my sensors was giving false alarm. I made 5 calls this morning, transferred from one operator to another, talked with operators who couldn't speak or understand English, etc. Finally asked to talk with a supervisor, the phone got discounted an...

djchen888 by • Community Member
  • 376 Views
  • 0 replies
  • 0 kudos

Nest Protect beeps without reason

Hi, Last 2-3 days my Nest Protect beeps 1 or 2 times a day, without reason.I don't see any message in the app...Is this a battery issue ? Can I see somewhere the battery status ? Thanks !

Tsar by • Community Member
  • 686 Views
  • 2 replies
  • 0 kudos

Nest Protect with Red & White Light Ring

I have one battery powered Nest Connect. I’ve noticed the path light ring will light half red and half white. I’m not sure what this means and can’t find an answer online. The app shows it is connected and functioning, not issues detected and has not...

TX by • Community Member
  • 423 Views
  • 0 replies
  • 0 kudos

Nest protect New wifi

I have updated my internet at home and now have a new system in place entirely. Now I can't get my nest protect or my nest indoor cameras to sync. It mentions having both networks setup. (Which is impossible) I saw a thread where they mentioned namin...

Obean by • Community Member
  • 607 Views
  • 1 replies
  • 0 kudos

Nest smoke detectors

can I turn off the co2 side of the nest smoke detector as I want to install it in my garage but need heat and smoke detection

Toma7311 by • Community Member
  • 378 Views
  • 0 replies
  • 0 kudos

Nest protect sensor failed

My battery powered Nest Protect Smoke Sensor has failed. I have put in new batteries and cleaned the sensors. The Smoke Sensor still failed. How do I get it replaced under warranty? Manufacturered Apr 2020Replaced by Apr 2030

Ibbster by • Community Member
  • 372 Views
  • 0 replies
  • 0 kudos

Nest smoke detectors wire replacement

Where can I get a wire replacement for the nest smoke detector? I had work done in the basement and the contractor threw away wires.

Shaun1279 by • Community Member
  • 1059 Views
  • 4 replies
  • 0 kudos
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