I just purchased 3 Nest Protect detectors installation and setup via the Nest App (iOS) was flawless. However unlike my Nest Door Bell post setup and installation the Nest Protect units do not appear in my Google Home app. Does anyone have a remedy for this problem or can it simply not be done?
It definitely is NOT resolved and I don’t recall ever setting the thread as such. If I did it was a mistake nor do I know how it would be tagged as such. Problem remains you have to manage Nest Protects separately in the Nest App functionality to manage EVERYTHING in the Google Home App is still not possible unfortunately.
You will find that 'Google Nest' is not compatible with 'Nest', they are a different product line, but use similar packaging. You will find that you cant use features such as recording a video clip from Google Nest Cams if the Nest Protects detect smoke etc, where as the old Nest Camera's this could be done.
According to Google, the Google Home App does support Google Nest and "Nest" devices as of August 14, 2021. However, I setup my Nest Protect using my Google credentials thinking it would be short cut. However, I cannot log into my "Nest Account" using those credentials. Essentially, I never setup a "Nest Account" so there is nothing to migrate to Google Home. I believe the solution will be to "reset to factory settings" and setup again.
Thank you for the reply(s) everyone I don’t think a total rebuild of my Google Home app will resolve the problem. I had ZERO issues with my Nest Hello Doorbell showing up in the home app. My X3 Protects did not from the start they setup nicely in the Nest App just not the Home app. I guess I just have to wait for a one shop app to manage everything Google.
I agree that this is ridiculous and I wish I have seen this before buying 6 of these expensive devices. I want to be able to turn all my lights on in case of emergency and have everything controlled in a single app. This is the main reason why you buy in the 'same' google ecosystem. Why the F do they break their products up without allowing the simplest form of integration? You can control a €1 light from Aliexpress but not a €120,- smoke detector FROM THE SAME COMPANY?
I know eh, unreal like previous people i'm very much for one stop app ... one app to rule them all having to flip between the Nest App & Google Home is annoying ATM. My Nest Doorbell shows up in the HOME app I figured it would be only natural the Protects would as well seems not.
The Google home application that came free and included with the Google nest HUB was a nice surprise. Simple to use, possible to use in several homes and no manual needed.
When you get this simplicity, it's very hard to accept missing bricks, such as not being able to switch on lights, when the nest protect triggers.
So why doesn't google fix this? It would pay off in perception and make us accept buying higher value added Nest devices.
Sitting with three homes, and a number of devices, you somehow feel a bit ripped off.
Not good for a "Don't be evil" supplier.
Maybe google needs to open up the code to open software ...
Same boat. I have had Nest Smoke Alarms for years and have one in virtually every room. I used to really like Google as a company but I have learnt over the years that if you are an early adopter of google products you will be let down. Google is like a toddler getting excited about a new toy but the next minute they will drop it and not care anymore.
Got rid of my nest Thermostats got rid of my nest Cameras. As my nest smoke alarms fail I would replace them for any non Google product. Dont trust Google to support expensive hardware. Migrating away from as many Google products as I can so I won't be let down by shoddy support. If Google did not have such a strangle hold on searches / YouTube they would be toast.
I set up wired Nest Protects in several different rooms and everything was fine. They were all visible in the Nest app. Now, they are not visible in the Nest app or in Google Home. I cannot tell the status of them anymore. These are smoke and CO detectors and it is important that I know that they are functioning properly. Somehow, when Google bought Nest they broke the Nest app so now I don't know if they even work any more. Can someone tell me how I can restore all of the Nest Protects so that they appear in the Nest app? Btw, all the detectors are mounted on very high ceilings that I cannot reach. Thank for your help.
I'm beginning to reach this realization. Between their smoke detectors not being in Google Home, to their summary execution of the Nest Secure home security platform (a complete FU to people who paid many hundreds of dollars for their systems), to absolutely nonexistent technical support for ANYTHING, I think I will rip out all Google smart home products except for speakers soon. Google's motto should be "don't buy our hardware"
It’s a miracle for me such big and resourceful company is not able to fix a General very easy topic within 2 years. The crazy thing about it is they first break every function before, without have any working solution. Sounds they want get rid of customers in the first place. How I suppose to trust and buy google products in the future, as fancy they may are, if I am get cheated and let down in the next second. Have a lot of the nest protect. Basically not smart at all anymore. Nothing can be triggered, read or shown out anymore except stupid push information in the nest app. No Hue lights, no IFFT, no connection trigger to nothing anymore.
i just want one time meet and talk to the person who is responsible at google for this pure Desaster on all fronts.
I spent 2 hours with a horrible support agent over chat last night trying to get this working and after seeing through his misleading directions and suggestions and attempting to get him to understand, I took a break and asked him to escalate my ticket. He closed it sending me an irrelevant kb article. I asked it be reopened again and I be contacted.
I wanted to begin using google home and add nest protects to google home. To add to the complication, I have google workspace. I'm about to migrate from the free tier that is going End Of Life, to several paid user accounts. However Nest do not work with paid workspace accounts. (Ie they do not support features free gmail gets. Logical.) I lost "works with nest" functionality by migrating my nest account to a free gmail account, only to not have protects integrate with home. I have 2 protects in each of two different homes. One outside bedrooms, and the other monitoring the basement to give early warning of a basement fire. (Without this, your basement door has to burn through to get enough smoke to your upstairs smoke detectors...) I was considering replacing each remaining detector with nests. 7 or 8 more detectors total.
Google! Integrate Nest devices including protects with Google Home. Give users the option to use them for home/away detection as the nest app used to do with the thermostat. (Also, routines like IF smoke detected THEN turn on ALL lights.) Also with the g suite free tier going away, create a paid tier that offers the custom domain email addresses with features of free gmail accounts. Allow domain admins to define if these features are usable. Also cannot leave app store reviews. (They keep claiming it's bc of "compliance" issues.)
I'm the reverse my google doorbell shows up in my google home app I'm not sure if the regular google camera's do I've not seen an posts about that. Maybe someone will weigh in on that or its posted in another thread specifically related to google cameras. We continue to wait for Google to get there act together on the protects being manageable via Google home UGH.
I successfully added all of the Nest smoke detectors to the Nest app. I had to create a new home in the Nest app, it would not let me use my existing Home. The smoke detectors were wired so I had to climb up on a tall ladder and scan the QR code on each one, put the wifi info in and give them names and specify the rooms they were in, all over again. Everything seems OK with the smoke detectors in the Nest app, but now in the Google home app, there are two different homes that appear. It is kind of confusing since the smoke detectors don't show up in new Home in the Google Home app. Anyway, I think the detectors are functioning and I can monitor them from the Nest app. I just hope the Nest app is not discontinued and also I hope Google Home app doesn't get confused by the second "Home" at the same physical address.