I am trying to re-activate My nest protect Gen 2 on my nest app. However the qr code and the key has been ripped up I have the serial number but I can't activate with the serial number. Is there anyway to retrieve the key or is my Nest Protect garbage now?
I'm sorry for the delay and trouble. If your phone can’t scan the QR code, you can manually type in the key or serial number.
Tip: If you have a hard time reading your Nest product’s entry key or serial number, take a picture with your phone’s camera. Then open the picture in your photo app and zoom in.