08-28-2022 08:52 AM
Hello,
I might be dumb. But I have tried to get fire notifications to my phone. Ive read post and documentation. I am allowing notification for the app on my Android device and I enabled notifications on my Home app and Nest app.
I triggered an alarm and no notification! What am I doing wrong?
11-02-2022 11:14 AM
Hi Eidland,
I'm sorry for the late reply. I'd be happy to take a look into this for you.
Nest Protects are designed for smoke and CO alarms, and you should also run a safety checkup at least once a month to check that your Nest Protects are working properly. Also, I did find a helpful article about the alerts and sounds.
Please let me know if that helps.
Best regards,
Mark
11-05-2022 12:23 PM
Hi there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Mark
11-07-2022 09:41 PM
Hello there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
Best,
Princess
11-07-2022 10:34 PM
Sorry for late response from my side too. I will look into the article suggested.
11-08-2022 04:41 PM
Hi Eidland,
Sure thing. Please feel free to update this post as I will keep the thread open for 3 more days. Let us know if it works so we can try other steps.
Best,
Princess
11-11-2022 04:55 PM
Hi Eidland,
Have you had the chance to try the steps? Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
11-14-2022 07:59 PM
Hello there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
Best,
Princess