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No notifications

Eidland
Community Member

Hello,

I might be dumb. But I have tried to get fire notifications to my phone. Ive read post and documentation. I am allowing notification for the app on my Android device and I enabled notifications on my Home app and Nest app. 

I triggered an alarm and no notification! What am I doing wrong?

7 REPLIES 7

Markjosephp
Community Specialist
Community Specialist

Hi Eidland,

 

I'm sorry for the late reply. I'd be happy to take a look into this for you.

 

Nest Protects are designed for smoke and CO alarms, and you should also run a safety checkup at least once a month to check that your Nest Protects are working properly. Also, I did find a helpful article about the alerts and sounds.

 

Please let me know if that helps.

 

Best regards,

Mark

Hi there,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

 

Best regards,

Mark

Princesss
Community Specialist
Community Specialist

Hello there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
 

Best,

Princess

Eidland
Community Member

Sorry for late response from my side too. I will look into the article suggested.

Princesss
Community Specialist
Community Specialist

Hi Eidland,

 

Sure thing. Please feel free to update this post as I will keep the thread open for 3 more days. Let us know if it works so we can try other steps.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Eidland,

 

Have you had the chance to try the steps? Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
 

Best,

Princess