08-28-2022 02:34 PM
Had a carbon monoxide alarm in my basement due to a malfunctioning piece of equipment which has been resolved. The air has all been cleared and the no more carbon monoxide detected but all my other nest protects are still flashing yellow even after verifying with another device that no carbon monoxide is detected. Any help with this? Nest in basement does not flash yellow only the other ones installed in the house
08-28-2022 04:27 PM
This thread has reports similar to yours from other customers: https://www.googlenestcommunity.com/t5/Nest-Protect/Networked-Wired-Nest-Protects-will-not-reset-aft...
One of those customers, an engineer who had 12 of his 15 Nest Protects that kept pulsing yellow, first thought the Nest Protects were malfunctioning, but eventually concluded "that there is still CO in the environment." After thoroughly airing out his house, his Nest Protects went back to normal after a few hours.
09-22-2022 07:28 PM
Hey there,
I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
I appreciate the help, MplsCustomer.
Thanks,
Edward
09-28-2022 01:13 PM
Hi folks,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
09-29-2022 01:23 PM - edited 09-29-2022 01:26 PM
Hi folks,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward