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Reset nest thermostat so I can scan qr code

Denisvandal
Community Member

Somehow I deleted my 2 nest thermostats so now on my app it shows no thermostats and when I try to add them it says that the thermostat is already linked to an acct. how can I reset them 

4 REPLIES 4

toddhertner
Community Member

Same here. Not good or easy or safe!

Hi folks,

 

I'm sorry for the late reply. I know its been awhile but I wanted to ensure and see how I could help.

 

Your Nest thermostats are still associated with your account even though you removed them from the Nest app. To reset it, please follow these steps:

 

  1. Go to Thermostat Settings > Reset > Account Connection > Reset.
    1. This will permanently remove the account link from your thermostat.
  2. Once it's ready, reconnect it manually to your Wi-Fi network.
  3. Proceed with the Nest App option under settings. Select a QR code or entry key.
  4. Open the Nest app on your phone and add a product.
    1. Check out this guide on how to set up Nest thermostats.

 

Let us know if it works.

 

Best regards,

Mark

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
 

Best,

Princess