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Why do smoke warn but no smoke is present

rgaila
Community Specialist
Community Specialist

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Original Poster: pascal wallem  

Some false smoke warn on one of four installed devices (always the same one)

Remove for cleaning (using Dyson) then replaced but warn again 2 days after…
Batteries replaced last year 
Sensor ok til 2025
Device checks indicate all is ok
Software 3.4rc6
Serial number 06aa01ac2815080Y
 
What can I do?
I’m not happy to be waked-up during the night for false warns.
I am losing my trust in that product 
Help please
 
Pascal Wallem 
Belgium
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