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Original Poster: Andy Shakin
I keep getting various p error codes, currently p030, when I try to add the device from my nest app on m android. I've tried numerous times but it won't connect. I've tried to manually change the wifi connection to the wifi of the Nest protect device but it won't update it and add it to my account. Any ideas?
I am having the exact same problem as you are. P030 error, two brand new Nest Protects, tried turning off 5GHz, IPv6 enabled, Android client and iOS client app do NOT WORK. So frustrated since there is no P030 error listed anywhere.
Resetting everything in my network did nothing.
Thanks, I believe they've updated their error codes, and this one has since become obsolete or replaced by another code. I've contacted their customer support and managed to resolve it, but I believe the main course is to the nest protect against having to be on the same Wifi network as your router is. Meaning, if you, like me, have a Google/Nest Wifi, then the Nest Protect has to be in the same household with the same user as the other devices (mainly the Wifi); otherwise, it won't recognise it. Also, I learned that Google Workspace is not supported, so you can only use a private Google account (Gmail). The official recommendation was that I should turn off data on the phone when I try to connect the Nest Protect, so you might want to try that as well.
Thanks for your quick response!
I managed to fix the issue by removing the existing (expired) Nest Protects on my network and turning off the wifi connection from my Nest Thermostats as well, then I added the new Nest Protect to my account and it worked without an assisting device.
Not to start a rant, but it's pretty apparent that the Nest integration to Google isn't that smooth yet. I also thought it wasn't very pleased that I'd had/have to use the Nest app for managing instead of the Google Home app, which works for the other appliances. But I'm sure it's a question of time until they will make that integration; however, one would have expected that it has been part of the new Nest product since it already has the Google brand.