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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 116817 Views
  • 243 replies
  • 9 kudos

Install Nest Protect in 2nd Home

I am trying to install a Nest Protect in my Camp, but the setup program in the Nest app insists on getting information from my existing Nest units in my home, which is 100 miles away. How do I add a second location so I can install the Nest Protect?

PhilHT by • Community Member
  • 1349 Views
  • 7 replies
  • 0 kudos

Power off in kitchen

Hi, we have the battery version of Nest protect. The app says power off for the kitchen alarm only. New batteries, light goes on, tried resetting, tried reinstalling app, tested alarm and it is working. Other 2 alarms on house appear green and no pro...

Zman by • Community Member
  • 372 Views
  • 0 replies
  • 0 kudos

Any plans to add Nest Protect to Google Home app?

It seems like Google is trying to migrate users from using the Nest app to using the Home app in the future.Are there any plans to include Nest Protect in the Google Home device list? Even if we cannot initially use the Home app to set them up, it wo...

Cran1um by • Community Member
  • 1566 Views
  • 4 replies
  • 3 kudos

Manual set up of a second nest protect?

Why isn't there an option just to set it up manually? I'm adding a second one years after the first and it's insisting I have to wake up the first one which is high up on a ceiling and it is refusing to wake up via the app. It's unreachable in its cu...

srichards by • Community Member
  • 628 Views
  • 1 replies
  • 0 kudos

Nest hello doorbell

My nest doorbell has stopped working, it is the power supply gone faulty, anybody know the best way to get in touch with customer services …. I just get lost in the maze of options

Stan3 by • Community Member
  • 872 Views
  • 4 replies
  • 0 kudos

Nest Protect Offline and No Wifi

Just bought a 2nd Gen Nest Protect to replace wired smoke alarm. Connect all the wires based on instructions and attached to ceiling plate. App saying unit is offline and power out. Anyone else have this issue? If it was just a wiring issue, I’m assu...

MurrayS by • Community Member
  • 359 Views
  • 0 replies
  • 0 kudos

Nest Protect

I have purchased 3 nest protects. However, none will add to my nest app. The process gets to the last stage after WiFi etc and says error 0009. I have done all the troubleshooting suggestions, and still no luck. I am at the stage of returning them al...

Angie8 by • Community Member
  • 317 Views
  • 0 replies
  • 0 kudos

Nest smome alarm return

My post was closed before it has been resolved.https://www.googlenestcommunity.com/t5/Nest-Protect/Return-of-a-Nest-Protech-smoke-alarm/m-p/295118/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExBWVJMUjYwUzVGV1pafDI5NTExOHxTVUJTQ1JJUFRJT05TfGhL#M5114

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