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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3546 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 132416 Views
  • 243 replies
  • 11 kudos

Nest protect mounting plate replacement

I had work done in my home and the contractor lost the mounting plate for my carbon monoxide detector. I need a replacement. Any help would be appreciated.

Decker by • Community Member
  • 1256 Views
  • 5 replies
  • 0 kudos

Not possible to factory reset

Hi,i got an email from Google informing that one of my Nest protector failed updating to the latest release (3.4.1rc1). I followed the instructions provided (1st getting the device closer to the router, 2nd run a network check, 3rd factory reset). As...

MikaCH by • Community Member
  • 1295 Views
  • 4 replies
  • 1 kudos

Carbon monoxide sensor failure

My downstairs Neat Protect has been giving a carbon monoxide sensor failure alert every day for the past week. It says to replace the Nest Protect. It’s just over 2 years old and all systems checks come back as “everything’s ok”. Is there a way to fo...

Jay19 by • Community Member
  • 1454 Views
  • 7 replies
  • 1 kudos

Nest Protect 2nd gen.

After about 20 hours of trying everything , I've decided this is my last hope. I bought 3 nest protect (battery only), I can get one to connect, the other 2 always fail. Varies error codes-p013(4.7)-p018(0.65)-p021(6021)-p024(4.7)-p030. I split my wi...

SRL88 by • Community Member
  • 5779 Views
  • 18 replies
  • 2 kudos

Help with nest smoke alarm

Hello, I recently purchased a nest protect smoke/co alarm. I set it up in the nest app and all seemed well. I then thought about how I can share the device and notifications with my fiancé. Upon researching it seemed i needed to download the Google h...

nest smoke detector

I have one area showing offline..so go to that area and press button and it comes on line and knocks off other area ,. Same WiFi same ssid .using unifi ..have 13'access points and 5 switch all up-to-date and all unifi equipment ..

smoking10 by • Community Member
  • 1044 Views
  • 3 replies
  • 0 kudos

Resolved! Do I need to replace them all?

Our home has six somewhat old smoke detectors. Three of them are not functioning properly. Can I simply replace the three troublemakers with Nest Protect, or would I have to replace all six? What concerns if any would I have if I only replaced three ...

MTNesters by • Community Member
  • 6077 Views
  • 10 replies
  • 0 kudos
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