cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 83248 Views
  • 243 replies
  • 7 kudos

Nest protect backplate

Since the thread was closed - creating a new one so that I can get a replacement backplate for my Nest Protect.

Reconnecting Nest Smoke detectors

Hi, I'm hoping someone can assist. I have 2 Nest smoke detectors that I purchased and setup about 12-18 months ago. About 6 months or so ago, I changed my provider and setup a new router for the wifi. I did not think about the smoke detectors at that...

eb075 by • Community Member
  • 963 Views
  • 4 replies
  • 0 kudos

Nest Protect in Kitchen and Smoke Alarm keeps going off

Since installing 7 NEST Protect Gen2 in our house, they have been working fine with the exception of the kitchen. It goes off at the tiniest amount of smoke even though it is on the ceiling (3 mtr up) and the extraction fan is on. We dont even neet a...

Dutchie70 by • Community Member
  • 884 Views
  • 1 replies
  • 1 kudos

Nest Protect Emergency and Camera Activation

Not sure this is the right issue category.I had my first ever Heads Up and Emergency alerts yesterday due to smoke detected by my Nest Protect. My wife received the alarm on her silenced phone while we were away, which impressed.We also received a no...

danielzen by • Community Member
  • 812 Views
  • 1 replies
  • 0 kudos

Need Nest Protect 2 mounting bracket

After several years, the material of the Nest Protect 2 mounting bracket has become brittle... literally dropping from our ceiling as the material fails. Finding a new bracket seems to be a common issue for customers on the forum, as Customer support...

Alanhejl by • Community Member
  • 270 Views
  • 1 replies
  • 1 kudos

Stuck on recovery mode

Hello I have this issue where my Google home nest is stuck on recovery mode when I follow the steps on the screen it goes back in recovery mode and no it’s NOT stuck on the g screen. Please help me with this issue because I have send a mail about you...

Missing mounting plates

My contractor threw away two of my mounting plates. How can I get two replacements??

New modem wont connect to google assistant

Hi I recently upgraded my modem and it connects all devices(pc phone tv etc)except my google home devices. JBL linkview and JBL link 20.I've spent hours(yes hours!)on the phone to my internet provider and they cannot explain if there is any changes b...

Chances1 by • Community Member
  • 318 Views
  • 0 replies
  • 0 kudos

CO warning

I have a Nest Connect that gives me a CO warning and says to replace. It is less then three years old. Should it fail this quickly? Thank you.. Todd

Out2fly by • Community Member
  • 239 Views
  • 0 replies
  • 0 kudos
to vote