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C connector adAptor

Denis
Community Member
7 REPLIES 7

Denis
Community Member

I problem with the wiring

 

Jake
Community Specialist
Community Specialist

Hey Denis,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Denis
Community Member

Still have the same problem. I have a tow wires thermastat and connector doesn’t work

Denis
Community Member

Still have the same problem a two wires thermostat and instal the c connectur and dont work

Jake
Community Specialist
Community Specialist

Hey Denis,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Denis,

 

I am sorry to hear you are still running into trouble. I would be happy to review the wiring of your system and see if I can find a solution. Do you mind sending a picture of the current wire setup for me to take a look at?  There is a chance you may need to have a Nest Pro come out and take a closer look. They would be able to review the system and ensure everything is wired properly. 

 

Please let me know once that has been sent, and I will be happy to review.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Denis,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake