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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23769 Views
  • 0 replies
  • 8 kudos

Thermostat temperature goes down

The thermostat was installed today. The heat is turned on but the temperature keeps dropping. Auxiliary heat has come on but the temperature goes down instead of increasing. Is it because of the low temperatures?My HVAC is new & was replaced in Augus...

Wenbrown by • Community Member
  • 481 Views
  • 2 replies
  • 1 kudos

Thermostat E

I'm being driven mad. New system, cameras and Protect all connect - thermostat e finds the Wi-Fi, it says adding to the account, then the screen in the thermostat goes back to the initial House icon and won't talk to the heat link or do anything at a...

Barbarian by • Community Member
  • 276 Views
  • 1 replies
  • 0 kudos

Nest Power Connector

Just wanted to double check as we have a two zone heating system and are trying to install Nest Thermostats on both zones. It seems we will need a Nest Power Connector for each thermostat (two power connectors).Thanks Brian762

Brian276 by • Community Member
  • 822 Views
  • 9 replies
  • 0 kudos

When aux heat kicks in, constant clicking sound in furnace.

When my auxiliary heat kicks in, there is a constant clicking sound in my furnace. The only way to get the clicking to stop is to turn down the thermostat so that the auxiliary goes off. I'm thinking there may be something wrong in the wiring, maybe ...

MeSing2U by • Community Member
  • 258 Views
  • 1 replies
  • 0 kudos

Connect 18 year old Daaldrop with 2 wire to Nest 3rd gen

We bought a house with this Daaldrop central heating system. It has one of these overly complicated thermostats in the living room what is connected with 4 wires (we have 6 available!).I realized that this question has been asked before but the descr...

Thermostat switching to wired only mode by itself

I have a 2nd generation Nest thermostat that worked perfectly for years. However, in the past few months, it has started disconnecting from the Wi-Fi network and switching to wired only mode and stops heating despite still showing the heating being o...

SparkFord by • Community Member
  • 402 Views
  • 3 replies
  • 0 kudos

4th gen thermostat auto eco can't be turned off

this is more complex than just heating issues and spans the device itself along with the home and nest apps. I have dogs and cats who i would like to be comfortable during the winter. it's currently averaging 5°f outside where i am and no matter if I...

sylvie1 by • Community Member
  • 984 Views
  • 2 replies
  • 3 kudos
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