09-24-2022 03:48 PM
The thermostat wires include a c wire hard wired to the Taco box - 4 zone system. 3 in Taco box. 2 are working properly. The other zone required an external wire adapter to a sepertate box. That one works. I checked the wires on the thermostat that isn’t allowing the set up. They are all connected. The installation stops at the test screen. Says C wire not detected. Can’t complete set up. I’ve reset to factory settings. Still won’t get past test screen. Any suggestions on why the app won’t recognize the wires that are connected.
09-29-2022 10:55 AM
Hi Cori,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
10-04-2022 10:15 AM
Hey Cori,
I wanted to check in and see if you managed to see Edward's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
10-05-2022 09:57 AM
Hey Cori,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake