Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Delete a call name that google calls when there is a problem
Nest calls a name that no longer available to help with an issue and they are annoyed
Trying to Figure Out Compatibility with Dual Zone Single System
My wife and I just purchased a home and we are trying to figure out if our nests will be compatible. The system is set up as dual zone, but there is only one furnace and one AC unit. I'm thinking yes, but just want to double check with someone who ha...
Resolved! Stage 2 cooling
I Set our AC to 74 it says stage 2 cooling 81...and it stays on 81 how can i tuen this off or just manually set the temp to 72 or whatever i want..seems like its stayting at 81
Google Nest - wifi disconnected
Getting screen 'Wi-Fi Disconnected' along with a web link. Screen unresponsive. Temp holds at 62 and cannot change manually. Have tried complete reset through Google Home get to connecting and it fails every time. All other devices work. Even removed...
After firm are updating nothing
I installed a Nest Learning thermostat. I was able to connect it to my wifi. It then went into a firmware update. Days later I want to add it to my app, but I see nothing on the display. Google support says to reset it, but removing AAA batteries is ...
Nest Thermostat does not connect to Google Home App
Greetings. New Google Nest Thermostat Snow M: G4CVZ.Proceed through setup using barcode scan and Google Home App. Home app has several other devices installed and working correctly. Voltmeter shows 24 VAC from Red lead to C lead. Old thermostat (heat...
not able to figure out if nest thermostat is compatible with my system.
I have the following wires:These are mentioned as conventional:CR The rest have letters on both side of connection. One side is mentioned as conventional. So I will mention bothW O/BY YG GPlease see attached for the pic. Is my thermostat compatible ...
Can’t send invite right now
Google nest learning thermostat will not let send an invite to my wife with a gmail email address????
2nd Floor Thermostat Shuts Down Unexpectedly
Every so often our 2nd floor Nest Thermostat will be dark/unresponsive. When i physically touch it, it’s dark. I have to undock then redock for it to be responsive. (When redocked get the Google G, etc, and it’s back up and running)Support keeps havi...
Problems with thermostat with separate furnace and AC/ Air Handler
I can't figure out getting my Nest to work:I have a gas furnace in the basement- Triangle Tube PrestigeI have run thermostat wires to the Nest - RH, W1 and CWith this it functions just fine and heats according to plan.- ButI have a 1st floor Air Hand...
