Google Nest Community

Order replacement heat hub?

Hi we have just moved house and the heating hub for our learning thermostat has been misplaced. How can I order a replacement? I called google help and after a long wait, they said they didn't know who to do this.thanks in advanceJamie

Heat Link Power Issue

I have 2 x heat links, 1 for downstairs and 1 for upstairs, the lights have gone out on one and the thermostat has alarmed out saying connect to power, I have tried all the obvious stuff, hold button in, check power to unit etc, I am guessing I need ...

Thermostat

The schedule says heating Water should be on (ie 6-630am) but the opening screen says heating water off until 6.30am ! Also water heated randomly.

Nest access

Suddenly I am not able to access my Nest remotely. I set up a new account but it didn't capture either of my Nest thermostats. The Nests say they are already connected to an account. However, i cannot find them nor can I control them remotely any lon...

Nest thermostat Ring Turns cant select Choice

I can turn the ring on the thermostat to get anywhere but when I push in to select a choice, it doesn't do anything. It is stiff and you can tell it's not giving. If you want to try yours, take it off the wall and press the inside. It should give a l...

my thermostats wifi not searching

wifi not searching 

wire compatibility with learning nest

is my wiring compatible with nest learning gen3? I attached my wire picture. the brown wire to the left is not connected to anything, it is just close to the connector.

thermostat compatibility 3 wire Honeywell, 5 wires at base

Getting e80 no power to Y1 error

Came home to e80 no power to Y1 error all of the sudden. Any ideas?

Nest Constantly Signs Me Out

For the past few months, my Nest app has been signing me out more or less after each instance of using the app. If I use it in the morning and go back to the app an hour later, it will have signed me out. This creates quite a nuisance for user friend...