cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Constant Glitch

My Nest is constantly going offline. In the past week, I've had to reset my Nest at least three times. When I went out of town, I turned off my AC and it turned itself on and ran throughout my entire vacation. I even have the location setting turned ...

MeganB by Community Member
  • 196 Views
  • 3 replies
  • 0 kudos

Thermostat couldn’t connect to Wi-Fi (according to the app)

My Nest thermostat is set up and working. I also connected it to the Wi-Fi. All good so far.Then I downloaded the Nest app and scanned the QR code. Under, “Install and set up your thermostat,” I selected, “Already installed.” The app found my Wi-Fi n...

Brady148 by Community Member
  • 498 Views
  • 4 replies
  • 0 kudos

Connect old 1st gen thermostat to nest app/wifi?

I have an old 1st gen nest thermostat I installed and can't connect to the nest app.Too old for a QR code.Following the directions on the app to add a device, this device doesn't have an option under Settings for Nest App to get a 6 digit code to con...

epdeede by Community Member
  • 1007 Views
  • 12 replies
  • 0 kudos

Nest Not Working With Alexa

Out of nowhere Alexa is giving me a message when I try to change the Nest Thermostat temperature. "Skill linked with Kitchen not enabled". This device was setup at least 4 years ago and has been working without any problems. The Nest Thermostat is co...

webmaster by Community Member
  • 13235 Views
  • 65 replies
  • 1 kudos

Heat link

Hi, i do have a problem withy heat link, pls help, i really really need this problem to be solved. Heat link has stopped, is not working at all. i need a replacement. thank you!!!

Al3x by Community Member
  • 102 Views
  • 0 replies
  • 0 kudos

Nest Learning Thermostat?

I have a wire on my old thermostat labeled E/W1, where does it go on the Nest Learning Thermostat?

LarryF by Community Member
  • 262 Views
  • 4 replies
  • 0 kudos
to vote