Does Nest thermostat automatically reconnect to wifi after power outage ?

[Jocelyn153]

Had a power outage and I’m away.   I thought the nest thermostat would automatically reconnect to Wi-Fi but it hasn’t. Is there a way for me to remotely reconnect it ? 

Thanks. Jocelyn 

[listairee]

Hello @Jocelyn153,

Thanks for reaching out. Although the Nest thermostat stores your schedule, temperature set-points, and other important settings in its memory, sometimes it might not work and remain offline after a power outage. Unfortunately, you will have to be physically present to restore the connection if this happens as it cannot be done remotely.

Hope that helps! 🙂

[Jocelyn153]

Thank you for your help. That’s not great news. 
so if it goes offline when it comes back on does it go to a preset temperature? Is there a default even  if it’s off line.? 

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the delay. Nest Thermostats set temperatures will stay even if it's offline or online since it's not dependable whether your thermostat is connected to your network or not. The purpose of the thermostat being online is for you to control it wherever you are. 

I appreciate  your help, @listairee.

Best,

Jenelyn

[Jocelyn153]

[Filter: keyword] Jocelyn153's post subject matched "outage" and body matched "outage", board "Thermostats".

Post Subject: Does Nest thermostat automatically reconnect to wifi after power outage ?

Subject text "outage" matched filter pattern "outage".

Post Body:

Had a power outage and I’m away.   I thought the nest thermostat would automatically reconnect to Wi-Fi but it hasn’t. Is there a way for me to remotely reconnect it ? 

Thanks. Jocelyn 

Body text "outage" matched filter pattern "outage".

Post by User[id=326966,login=Jocelyn153] has message uid 379986.

Link to post: Does Nest thermostat automatically reconnect to wifi after power outage ?

[Jenelyn_O]

Hi Jocelyn153,

We’ve duplicated your thread to the main one here. You’ll receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed.

Best,

Jenelyn

[Jocelyn153]

[Filter: keyword] Jocelyn153's post subject matched "outage", board "Thermostats".

Post Subject: Re: Does Nest thermostat automatically reconnect to wifi after power outage ?

Subject text "outage" matched filter pattern "outage".

Post Body:

Thank you for your help. That’s not great news. 
so if it goes offline when it comes back on does it go to a preset temperature? Is there a default even  if it’s off line.? 

Post by User[id=326966,login=Jocelyn153] has message uid 380133.

Link to post: Re: Does Nest thermostat automatically reconnect to wifi after power outage ?

[Jenelyn_O]

Hi Jocelyn153,

We’ve duplicated your thread to the main one here. You’ll receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed.

Regards,

Jenelyn

[EmersonB]

Hey everyone,

@Jocelyn153, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? Were you able to read the information that Jenelyn has shared? In case you have an update, you know where to find us.

Thanks for lending a hand, listairee and Jenelyn.

Regards,
Emerson

[EmersonB]

Hey Jocelyn153,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
    
Thanks,
Emerson