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Error code TH013(2060)?

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 Original Poster: James 1299 

Hi does anyone know what this means relating to nest E thermostat - I get as far as trying to connect heatlink to thermostat & just get the following. I did have a nest protect but have removed it from the app just in case this was the issue but still get the same - see screenshot.

4 REPLIES 4

Silvesterz612
Community Member

Im having this issue! Did you manage to resolve this?

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake