Heat Link is eligible for a replacement by Nest

[ig_613]

My thermostat’s Heat Link is eligible for a replacement by Nest, but unfortunately BOXT are not in Northern Ireland.

I currently have no heating 

Can someone please advise ASAP 

@everyone

[David_K]

I'd recommend that you contact the Google Nest support team directly about this.

1. Go to Contact Us - Google Nest Help
2. Select "Thermostats", type a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step" until you see the contact options.
4. Choose to get a call or call or chat with the team as available in your country.

[LarisaL]

Hi @ig_613, thanks for reaching out! We're so sorry to hear about this situation. Did you manage to contact our live support or do you want to continue here?

Thank you, @David_K for your help!

Many thanks, Larisa

[LarisaL]

Hi there, just checking in! Did you see the message from above?

[OannaCG]

Hey there, since we haven't heard from you for a couple of days, we'll close this thread for now. If you still need help, let us know so we can continue. Thanks!