cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Help with Nest Thermostat manual operation

BBGULETZ
Community Member

Have a gas forced air heater; no AC; old thermostat worked perfectly. Hooked up the simple 5-wire (with C) from old thermostat to new Next (basic model). I can't get ANYTHING to work (batteries are okay) - I'd be happy with manual operation just to get it going. What could be wrong? 

4 REPLIES 4

BBGULETZ
Community Member

Thermostat new NEST 2023.jpgHere Thermostat old 2023.jpgOld and new stats...

Jhonleanmel
Community Specialist
Community Specialist

Hi BBGULETZ,

 

Thanks for posting and for the photos.

 

What message are you getting when setting up your Nest Thermostat?

 

Best,

Mel

Hello folks,

 

I wanted to stop by and see how I could help.

 

Thanks for assisting, Mel.

 

@BBGULETZ, I appreciate you posting a picture of your thermostat's wiring diagrams. I can tell that you wired your Nest Thermostat correctly, but I'd love to know more about this.

 

Could you tell us more about what's going on? Is the heat not turning on? Also, have you successfully set up your thermostat in the Google Home app?

 

I'll look forward to your response.

 

Regards,

Mark

Hello BBGULETZ,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

 

Thanks,

Mark