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Nest Thermostats

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Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 9952 Views
  • 0 replies
  • 6 kudos

Thermostat setting

What is easiest/quickest way to set the temperature on a fixed temp while away for a few days?

Khodge by • Community Member
  • 360 Views
  • 3 replies
  • 0 kudos

Humidity sensor is not corrrect

I have three nest thermostats in my house and one of them has a humidity reading that is way high compared to a separate humidity sensor I have. I’ve tried restarting and reinstalling it when no change

Rhaney by • Community Member
  • 453 Views
  • 4 replies
  • 0 kudos

Nest app not responding

I know this has already been asked but I tried that "fix" and it didn't fix. My Nest App shows I'm offline and the thermostat shows I am online I have delete app and re-downloaded. I have taken thermostat back to factory settings. Before I did the fa...

skhc1998 by • Community Member
  • 564 Views
  • 3 replies
  • 1 kudos

Thermostat blinking red will not let me charge off the base

My thermostat has had a red blinking light. It will not turn on and periodically it gives me a message that I have low battery and my date and time needs to be reset. When I try to do that, it just goes black. Last week I wasn't able to connect to WI...

sgalnh by • Community Member
  • 709 Views
  • 7 replies
  • 0 kudos

on/off

How do I turn it off for a few days when I don't need it, and then back on when I do

Pete5 by • Community Member
  • 345 Views
  • 3 replies
  • 0 kudos

Heat link

Heating been working great for 18 months . Today heat link not working/ connecting, no lights on link and showing H71 error..No issue with power supply......???Nick

Nick12 by • Community Member
  • 622 Views
  • 7 replies
  • 0 kudos

Forgot lock pin

Just installed a new router, forgot the pin and I can't access it on the app because it's offline.

Temperature differences: Actual vs. Scheduled

I just installed a Nest Thermostat, and the actual temp is often 4 or 5 degrees lower than what i have schedule in the Nest thermostat. I know the thermostat is working some of the time, as the room is at target temperature periodically. Any suggesti...

new Nest Connection - wire question

We are connecting a new Nest Thermostat and transitioning from a Honeywell Pro T6 thermostat. We had 7 wires on the Honeywell. On the Honeywell system, they are labelled as follows: Yellow wire plugged into Y, Green wire plugged into G, Blue wire plu...

KLunsford by • Community Member
  • 375 Views
  • 3 replies
  • 0 kudos
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