History page of showing anything

[500Norton]

I’ve no ‘history’ showing on two thermostats - why is this ? Says come back tomorrow- why please? 

[MplsCustomer]

There are three other threads reporting this issue:

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-energy-history/m-p/730767

https://www.googlenestcommunity.com/t5/Nest-Thermostats/quot-Come-Back-Tomorrow-quot-this-problem-is...

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Dont-have-energie-history-any-more-it-keeps-...

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country or region.

[jenniffert]

Hi 500Norton,

Thanks for reaching out to the community! I'm sorry to hear that the Energy History isn’t displaying for your two Nest Thermostats, and that you’re receiving the message ‘come back tomorrow’. 

We are aware of an issue impacting the ability to view your Energy History in the Nest app. We’ll share an update as soon as possible, thanks for your patience.

I appreciate your input, MplsCustomer.

Keep me posted.

Best regards,

Jenniffer

[GoogleNestTeam · Accepted solution]

Hey there,

We’ve resolved the issue impacting the ability to view your Energy History in the Nest app. If you’re still experiencing issues accessing your history, can you let us know by responding to this post?

[500Norton]

I confirm it’s now showing history  on the app. 
Thank you.

Next, can we hear more about earlier generation Stat redundancy please? EG any change in the redundancy plan (s). If not what are we expected to do? I have 2 x Gen 2. and rely on remote control. Looking at current costs it seems it’s going to cost around £500 to replace mine with Gen 4. If the plan remains to remove support and remote capability I may have to start looking elsewhere for controllers of another make. I’m not happy.