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Home/Away Assist Functioning Wrong

AJChwick
Community Member

My two Nest Therms enter Away Mode even though the feature is turned off. 

I don't want this feature at all. 

Any help appreciated. 

4 REPLIES 4

S3bryan
Community Member

Please repost your question in the correct forum.

This is for wifi questions

Ryan_G
Community Specialist
Community Specialist

Hi AJChwick,

 

Thanks for reaching out and we're sorry for the delay.

 

You could turn off the Home/Away Assist feature on your thermostat and the auto-learning for schedule.

This will give you the freedom to set the temperature you want without your Google Nest thermostat learning it.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey AJChwick,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

 

Best regards,

Ryan


 

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan