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Iogged out, cant sign back in

mattiemat
Community Member

I was logged out of my nest thermostat and cant remember user email or password to sign back in. Was prompted to connect to google and still unable to locate thermostat

 

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey mattiemat, 

 

Sorry to hear about this but thanks for reaching out to the Google Nest Community. 

 

I'm afraid that the easiest route to take here would be to reset the account connection settings of your Nest thermostat then set it up to another email address that you currently have access to right now. Here's a guide: https://bit.ly/3riP5Dp

 

Let us know how it goes. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

How's it going? Have you managed to reset your thermostat already?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba