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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Password reset not working
I was somehow logged out of my Nest app and can't get back in. My login has always been saved in my phone, and I've never changed it. Now it's saying my password is incorrect, and nothing happens when I hit Forgot Password (yes I've checked my Spam f...
Blower in but no heat (no flame)
My home thermostat wiring only has 3 wires. W1, Rh and Y. Nest thermostat was sorta working. It was also turning on my air conditioner…..it’s -10C here. But the real problem is that it calls for heat and immediately turns on the blower fan but the fu...
New Nest won’t connect to App via Bluetooth
Hello, I just got two brand new Nest Thermostat. The Home App seeks to connect to the thermostat via Bluetooth but doesn’t find it. So I cannot add this device to my Google Home App. I tried with both to no avail so it’s unlikely a hardware issue. I ...
Resolved! nest thermostat snow
my Honeywell pro thermostat: Y,G,C,O/B,AUX(W2),Rnest Thermostat:Y,C,W,G,R,*OB Question is, where do I put the W2 from old thermostat to nest thermostat ?oldnest thermostat
Strange symbol!
I have a 3 rd generation Nest thermostat , had it about 3 years, which has given me some problems, , with some help and a factory reset seem to be resolved.However, today a new not seen before symbol appeared, the heating was off, outside of the sche...
Can't see entry key for second phone
I have set up a second phone which can be seen on Google Home. When I try and set up Nest on 2nd phone it says go to thermostat setting and find entry key. When I go to the correct screen on the thermostat it doesn't show me an entry key. It did show...
Thermostat setup cloud connection error
During initial setup, the application want to create a nest network as I don’t have any other devices. When I try to create it, I am getting a cannot connect to the cloud error message. I have a fine personal gmail. The device is working fine but not...
The Air filter replacement notice will not stop
New Nest learning thermostat. I changed my filter on December 12. It is now January 2. I keep getting air filter change reminders and they will not stop. On the Nest app they come every 5-6 minutes. The option to press done is greyed out. All i can d...
Can't add a household member with google account with non-gmail email address
I have spent two hours exploring this issue. The NEST Learning thermostat is connected to my gmail account via Nest app. I cannot add a new household member (tenant at the address of where the thermostat resides) (from Nest or Home) who has a Google ...
ANOTHER Request to make Nest Thermostats compatible with Google Workspace Accounts
PLEASE MAKE NEST THERMOSTATS COMPATIBLE WITH GOOGLE WORKSPACE ACCOUNTS.I keep reading through forum posts requesting this functionality and posts, articles stating that it might be supported now, with linked instructions for changing settings in the ...
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