07-10-2023 07:44 PM
My GEN 2 NEST works only from the APP - the face module slips - no rotation control - can I but a used model and simply install the working face module onto my existing working/wired plate -- plug + play?
07-17-2023 05:53 PM
Hello BOB2play,
Thanks for reaching out to the Google Nest Community.
I understand that you've been using your Nest Learning Thermostat 2nd generation, for years now. Unfortunately, we no longer manufacture this version. You might find the same version at any third-party retailer that you can use with your existing thermostat, but I would suggest upgrading to our latest models instead for better use.
Let us know if you have more questions.
Best,
Mark
07-20-2023 09:39 PM
Hey there,
Checking back in — how's it going? Still need our help?
Thanks,
Mark
07-21-2023 11:59 PM
Hi BOB2play,
I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.
Regards,
Mark