Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

[relaxinto]

Installed a Nest Thermostat v1.4, which appallingly there is so little supporting information and it doesn't work with the Nest App.  

Irrespective, within 2 days, the OEM batteries showed "Low Battery." So I replaced them with good alkalines, and now they show "Low Battery" with a level of 3.14v.

Can a moderator point me in the direction of why this is?  I understand what a c-wire does, but I read that these batteries are not rechargeable anyway, which would make the c-wire meaningless, I believe.

Thanks.

(BTW, Google should change the name of the "Nest Thermostat" to something like "Nest Thermostat Basic" to be able to more effective search to get these answers.)

[Jake]

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. I found an article with more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[relaxinto]

Jake, no that isn't helpful. I know all that. I had batteries in and receiving low battery message with 3.15v. I have new batteries in that show battery ok with 3.13v. (But this will fail soon, as I have replaced batteries several times)  

[Jake]

Hey there,

Apologies for the delayed reply. I wanted to check back in with you, and ensure everything is good to go from here. Please let me know if you are still having trouble with the low battery.

Best regards,

Jake

[Jenelyn_O]

Hi folks,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate your help, Jake.

Thanks,

Jenelyn

[Jake]

Hey relaxinto,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[relaxinto]

My voltage is steady at 3.15v .... so, ya it makes no sense that I went from good battery to low voltage to very low voltage.... all the while at 3.15v