Nest Thermostat No Lock option in either Nest or Home App

[docesq]

There is no lock/unlock feature on my new Nest thermostat yet it is advertising as having this and sounds like it used to - why was this taken away? Needs to get fixed ASAP!

[MelbaDT]

Hey docesq, 

Sorry for the confusion and I understand how you feel.

I'm afraid that the lock feature is only available for the Nest Learning Thermostat 3rd Gen and Nest Thermostat E. Rest assured that we're continually working on ways to improve and we'll take this as feedback. 

Keep an eye out on this Community page or follow our social channels  for news and updates. 

Best, 

Melba

[Ryan_G]

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks for your help, Melba.

Best regards,

Ryan

[Ryan_G]

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan