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Nest Thermostat remote access setup at vacation home

marcusvictoriou
Community Member

My handyman installed my thermostat and it's working.  Now I need to enable it so my google app can see it.  It's at my vacation home about 900 miles away so I'm not connected to that wifi network.  How do I configure access remotely?  thanks

5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

You’ll need to be able to touch your thermostat to add it to your account in the app. This means that you won’t be able to add it remotely.

Can someone else do it for me? I live 2000 miles from my rental.

davidking
Gold Product Expert
Gold Product Expert

The device running the Google Nest or Google Home app, which controls your thermostat must be connected to the same Wi-Fi network as your thermostat.

someguysNEST
Community Member

Accordingly, you cannot remotely control your thermostat from phone or via internet unless you're connected to same WiFi network as thermostat, that is your home network, in ALL cases. Is this correct? Essentially, this means you have no remote operation capabilityfor your home thermostat. Is this correct as well? 

No, this just refers to setup. Once the thermostat is added to the appropriate app and connected to Wifi, you can control it remotely using the app.