09-10-2022 11:46 AM
09-22-2022 11:38 PM
Hi Samirinassar78,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
09-11-2022 02:24 PM
I am having the exact same problem, it just started yesterday. I get the delay message whether trying to cool OR heat.
09-11-2022 04:34 PM
This happened twice already
AC unit checked by a technician and found in good working condition.
09-14-2022 08:30 PM
Hey folks,
Thanks for reaching out. I'm sorry to hear that your having an issue with your Nest Thermostat. I'd love to know more about this. To isolate the issue, could you check the power readings of your Nest Thermostat? You could find this information by going to Settings > Technical Info > Power. Also, if you haven't yet, you could check this link for some troubleshooting steps you could try.
Thanks,
Edward
09-14-2022 08:55 PM
One thermostat reads 3.85 volts the second reads 3.91 volts.
this issue happened two times last week when the outside temperature reached above 104 degrees.
09-15-2022 05:35 PM
Hi Samirinassar78,
Thanks for the response. Could you also check the VOC, VIN and IIN reading of your Nest Thermostat?
Thanks,
Edward
09-16-2022 10:24 AM
Where do I find the VOC , VIN and IIN ?
09-19-2022 11:30 PM
Hi Samirinassar78,
Thanks for the response. You can find it by going to your Nest Thermostat's Settings > Technical Info > Power.
Thanks,
Edward
09-22-2022 11:38 PM
Hi Samirinassar78,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
09-23-2022 08:33 AM
Both thermostats been working fine, I checked all the wires and they are good.
I fiddled with temperature limits such as the eco setting.
09-23-2022 05:06 PM
Hi Samirinassar78,
Thanks for the response. Are you still getting the "delayed" message on the display of your Nest Thermostat?
Thanks,
Edward
09-27-2022 10:31 AM
Hi Samirinassar78,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
09-28-2022 10:40 AM
Hi Samirinassar78,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward