05-21-2022 10:08 AM
Nest thermostat was working ok till I got a new Wi-Fi gateway T-Mobil I have tried for week to get it going no luck!!
unit is now frozen!!! Tried everything you recommended nothing is working. Can you send me help with my nest thermostat ASAP??
Thanks
Warren
Answered! Go to the Recommended Answer.
05-21-2022 10:37 AM
Thermostat is FROZEN no communication!
can not communicate with app or the thermostats.
05-21-2022 10:37 AM
Thermostat is FROZEN no communication!
can not communicate with app or the thermostats.
05-28-2022 01:02 PM
Hi WDC,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
05-31-2022 02:02 PM
Hi WDC,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
06-01-2022 02:24 PM
Hi WDC,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward