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Nest thermostat

Gratenate
Community Member

Heats when set to cool, cools when set to heat.

I'm a hvac tec. All wires are wired correctly.

The problem is in the thermostat and their is no setting i can change on the nest thermostat. Any suggestions?

 

1 ACCEPTED SOLUTION

Gratenate
Community Member

Figured it out the nest needed a factory reset and to use the customers phone to manually add the wires through the app

View solution in original post

3 REPLIES 3

Gratenate
Community Member

Figured it out the nest needed a factory reset and to use the customers phone to manually add the wires through the app

MelbaDT
Community Specialist
Community Specialist

Hey Gratenate, 

 

Thanks for posting and for keeping us in the loop on what you've done to resolve your own concern. We're glad to hear you've sorted it out. 

 

Feel free to let us know if you have any further questions about this. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba