08-08-2022 02:20 PM
Heats when set to cool, cools when set to heat.
I'm a hvac tec. All wires are wired correctly.
The problem is in the thermostat and their is no setting i can change on the nest thermostat. Any suggestions?
Answered! Go to the Recommended Answer.
08-08-2022 02:37 PM
Figured it out the nest needed a factory reset and to use the customers phone to manually add the wires through the app
08-08-2022 02:37 PM
Figured it out the nest needed a factory reset and to use the customers phone to manually add the wires through the app
08-12-2022 11:23 PM
Hey Gratenate,
Thanks for posting and for keeping us in the loop on what you've done to resolve your own concern. We're glad to hear you've sorted it out.
Feel free to let us know if you have any further questions about this.
Best,
Melba
08-16-2022 11:48 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba