01-04-2023 08:51 AM
All it says is to set up in Google app
01-05-2023 03:07 AM
To confirm, which model of thermostat do you have?
How to tell which Nest thermostat you have - Google Nest Help
Nest Thermostat must be setup using the Google Home app. All other models must be setup using the Nest app.
01-08-2023 06:07 AM
01-08-2023 06:54 AM
No I was not able to set up thermostat in my home. He tried but it stated a problem with wiring. So we stopped. I ordered the thing they recommended me to purchase and now will see about finding someone else otherwise I suppose I will hire a specialist from Nest to install. My only question is if they can’t install and I pay ahead of time do they return my money I paid??
01-08-2023 09:27 AM
Hello Nanceex4,
I'm sorry to hear that you're having issues installing your new Nest Thermostat, and I'm glad to know that you've ordered a Nest Power Connector as suggested.
Our Nest Pro's are well-versed in the installation, so they should be able to help you out if you need them. Also, here are some references to help you install your new Nest Power Connector on your HVAC system, and let us know if you need more help.
Thanks,
Mark
01-11-2023 09:31 AM
Hi there,
I'm checking back in — how's it going? Still need our help? Please let us know so we can assist you right away.
Thanks,
Mark
01-12-2023 10:40 AM
Hi Nanceex4,
It has been a few days since the last reply, and I am going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.
Thanks,
Mark