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Nest thermostat

Shell62
Community Member

I just installed my Nest thermostat and it will not connect to my wifi.

all my other Google items are working. 
I have exhausted trying all the “troubleshooting”tips offered.

pls suggest what to do now, 

thanks 

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

Which model is it?
How to tell which Nest thermostat you have - Google Nest Help

Do you get an error message or code on the thermostat or in the app? Try these steps:

Troubleshoot connecting a Nest thermostat to the Nest app or Wi-Fi network

swalker1167
Community Member

I am having the same problem too although my husbands android connected just fine.  I’ve exhausted all the tips as well but my iPhone will not connect.

I just use the nest application and share the thermostat with them as a home member via email address since I am the owner of this home. It works for this way.

When you are in nest app.

1. kick on the right upper wheel

2. select family

3 add a home member

 

Thanks for responding!!!  I tried that but when I select add a home member, it takes me to the google home app and wants me to do everything again which is where it won't connect😢

oh yes they combined it together for nest and google. Home member can only be added in the google home app. I have google home app too 

If you have google home app, just kick + sign and then invite person for your home. However of course you need to set up a home first

Where is the problem for you with google home? I have few home with different group of people but it works fine with me.