10-29-2023 11:09 AM
I just installed my Nest thermostat and it will not connect to my wifi.
all my other Google items are working.
I have exhausted trying all the “troubleshooting”tips offered.
pls suggest what to do now,
thanks
10-29-2023 11:25 AM
Which model is it?
How to tell which Nest thermostat you have - Google Nest Help
Do you get an error message or code on the thermostat or in the app? Try these steps:
Troubleshoot connecting a Nest thermostat to the Nest app or Wi-Fi network
10-29-2023 03:40 PM
I am having the same problem too although my husbands android connected just fine. I’ve exhausted all the tips as well but my iPhone will not connect.
10-30-2023 03:41 AM
I just use the nest application and share the thermostat with them as a home member via email address since I am the owner of this home. It works for this way.
When you are in nest app.
1. kick on the right upper wheel
2. select family
3 add a home member
10-30-2023 05:34 AM
Thanks for responding!!! I tried that but when I select add a home member, it takes me to the google home app and wants me to do everything again which is where it won't connect😢
10-30-2023 07:16 PM
oh yes they combined it together for nest and google. Home member can only be added in the google home app. I have google home app too
If you have google home app, just kick + sign and then invite person for your home. However of course you need to set up a home first
10-30-2023 07:27 PM
Where is the problem for you with google home? I have few home with different group of people but it works fine with me.