12-01-2021 01:48 PM
12-01-2021 01:52 PM
Is this a new install?
12-01-2021 01:54 PM
No been installed 2 years
12-01-2021 01:55 PM
did you try to restart it? push thermostat ring for 10s
12-01-2021 02:25 PM
I will try that tomor.
Have had to go back to the analogue diial clock where there is a switch on /timer /off not sure which it should be on now in order for nest to work?
heating is either on or off with old se
switch with no thermostat control
12-01-2021 05:48 PM
Same thing happening to me. Tried to reset. Not working. Nest says furnace is on, but it’s not
12-01-2021 06:01 PM
Did you also try a full factory reset? Settings -> Reset -> All Settings. This is a full install, as if you bought it new.
12-01-2021 06:25 PM
I powered it off, did restart for a second time. Started working 10 minutes later. Thank you
12-01-2021 06:32 PM
Ok great, keep us posted.
12-02-2021 10:21 AM
I am having a similar problem. Thermostat and App are bright orange indicating furnace is on, but it is not. Happens often in the morning. We have it set at 64 degrees over night and programmed to 69 degrees at 5:30 am. We wake up to a very cold house and it is obvious the furnace has not run. If I turn the thermostat to Off for a minute or 2 and back on, the furnace runs about 5 minutes later. Is this a problem with the Nest or the furnace?
12-25-2021 07:59 AM
I have same problem. Neat shows furnace is running but it is not. Is there some setting that is confusing the system? I turned the furnace breaker off and then on. Now seems to be working. Any idea what is causing this? I am honestly thinking of going to a Honeywell setup- they at least have a deeper history on running such a basis function of setting a temperature and the furnace just follows along. My finance is newer as well and should not conflict. Too much software on these fancy products nowadays and programmers are getting sloppy.
01-23-2022 03:22 PM
Have the same issue. Just did a full factory reset and now the furnace is on. We shall see if it gets to the set temperature. I shouldn’t have to reinstall the thermostat to get the furnace to come on.