11-08-2022 08:41 AM
I have used Nest before, then went back to another basic thermostat thinking it was the problem. My father-in-law found a wiring prob at the furnace part of things. I am now going back to the Nest and have all connected but no Power- trying not to bother my father-in-law on things. Could my wiring need to be changed? the only wire that was wonky was the Blue now goes to yellow Nest per instructions. I'm not sure what happened with wiring in furnace. What to do?
11-11-2022 06:55 PM
Thanks for reaching out. I'm sorry to hear that you're having an issue with reinstalling your Nest Thermostat. I'd love to know more about this. Could you share a photo of how your previous thermostat is wired? Also, please make sure that the breakers are turned on for your HVAC.
Looking forward to your response.
11-14-2022 06:59 PM
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
11-15-2022 07:02 PM
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.