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Not compatible

Benz71
Community Member

I just purchased the Nest Thermostat and the app states it is not compatible. Help!

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

Are you able to share a photo of your current wiring setup?

Markjosephp
Community Specialist
Community Specialist

Hey there,

I wanted to ensure that everything was covered here.

Thanks for looking into this, @David_K.

@Benz71, I appreciate you reaching out to the Google Nest Community Forum. To check your system's compatibility with the Nest Thermostat, please share with us a photo of your existing thermostat's wiring so we can move forward.

I'll wait for your response.

Regards,
Mark

Hello Benz71,


I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Mark 

Hi Benz71,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

 

Regards,

Mark