09-28-2022 05:34 PM
Installed nest device and can not get it set up on the WiFi or app.
09-28-2022 07:20 PM
Is it asking you to connect to a wifi network but failing during the process? Either before you have finished inputting the password or while connecting after password is input?
10-03-2022 08:55 AM
Hi folks,
Thanks for reaching out.
@Ryanlang, I'm sorry for the trouble this may have caused you — let's see what's going on. A few questions:
@Scooter1, thanks for the assistance.
Best,
Mark
10-06-2022 09:14 AM
Hi Ryanlang,
I just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
10-06-2022 09:17 AM
Actually, I was asking because I had a similar problem that I finally resolved. But I appreciate the kudos.
10-06-2022 09:38 AM
Hi Scooter1,
Thank you for responding, and I'm happy to hear that you were able to resolve the issue with adding your Nest Thermostat to your WiFi and on the App. If there’s anything else I can help you with, please let me know.
Regards,
Mark
10-10-2022 11:54 AM
Hi everyone,
As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Mel