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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22040 Views
  • 0 replies
  • 6 kudos

Google Support is the Worst on the Planet

No automated solution addresses my problem. I've tried to make a phone connection with a human being, my phone rings, I answer, and the automated voice says abruptly, "...it appears you missed us," then disconnects the call. Grr...My Nest thermostats...

Dan19 by Community Member
  • 614 Views
  • 3 replies
  • 0 kudos

Limiting temps

Can I establish temperature limits so other users cannot lower or raise temp beyond limits when in the heat/cold mode. For instance I don't want the user to set the AC below and the heat above 75. When I use the lock feature, it keeps guests from adj...

goterps76 by Community Member
  • 919 Views
  • 4 replies
  • 0 kudos

Uploading photos here

How do I post a photo of my existing thermostat here? I’ve tried several different ways but have failed every time.

Both thermostats giving E45 error messages!

Both of my thermostats are giving me e45 error messages. This can’t possibly be correct. A couple of days ago, it was saying that my drip pan was either full and not draining, or that I had a blockage in my drainage pipe. I confirmed that my drip pan...

Katelaa by Community Member
  • 3009 Views
  • 4 replies
  • 0 kudos

Thermostat is offline and will not reconnect to the wifi.

3 days ago my device went offline and will not reconnect.I have reset the device and my wifi but neither has worked. I have also retyped the network and password but this has not worked either.Has anyone any suggestions please?

Paul-63 by Community Member
  • 612 Views
  • 3 replies
  • 0 kudos

Nest Thermostat “C” Wire

Does the “C” Wire connector adapter eliminate the need for a battery in the thermostat? I recently installed the adapter and a new battery. Problem is the thermostat says it’s connected to wifi but my mobile device says it’s not. As a result I have t...

Hague by Community Member
  • 1539 Views
  • 11 replies
  • 0 kudos

Newest thermostat (1.4) incompatible with temperature sensors

Just wanting to say how disappointed I am that the latest thermostat won’t work with temperature sensors. We had hoped to put a sensor in a nursery but I found to my dismay that sensors only work with older thermostats. I should have done more resear...

Bonkdoom by Community Member
  • 2624 Views
  • 1 replies
  • 4 kudos

Nest - and "Leaves earned" (bug report)

This is a fun observation, but also a tiny bug report.We can 'earn' leaves based on energy usage - or rather lack thereof. But I seem to have beaten the system. Why and how?I use my furnace sparingly and likely have it way colder inside than most wou...

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